Refund policy

All My Ocean products ship internationally from the Bahamas. Due to import regulations, taxes, and customs duties incurred when shipping from the Bahamas, we are unable to accept returns or issue refunds on items once they have shipped.

We encourage you to carefully review your selections prior to completing your purchase. Should you have any questions or concerns about an item, please contact us before placing your order—we are happy to assist you.

If there is an issue with an item you have received, please contact us immediately. We will carefully consider your situation on a case-by-case basis to determine the most appropriate solution.

Thank you for your understanding and your support.

Warm regards,
The My Ocean Team
www.myocean.com